Case Study — Twisted Mac

180+ Google Reviews in 90 Days

A brand-new restaurant in Plano, TX put a QR code on every table inviting every guest to leave an honest review. Within three months, they had built a thriving review profile on Google.

Business
Twisted Mac
Location
Plano, TX
Industry
Restaurant
180+
Google Reviews
90
Days
4.9
Average Rating
$0
Ad Spend on Reviews
The Challenge

Opening Day. Zero Reviews.

93% of consumers read reviews before choosing a restaurant. Starting from zero meant invisible on Google.

Gourmet restaurant dish
0
Reviews on Day 1

Incredible food, zero visibility

Twisted Mac had a killer menu — but without reviews, new customers had no reason to walk through the door over competitors with hundreds of reviews.

Competitors had a years-long head start

Nearby restaurants had 200+ Google reviews built over years of operation. Catching up organically would take just as long.

Staff couldn't chase reviews manually

Asking every customer "Can you leave us a review?" is awkward, inconsistent, and falls apart on busy nights.

The Solution

A QR Code on Every Table

Every guest is invited to leave an honest review. Smart Review Collection does the rest — automatically.

Customer Scans the QR Code
Step 01

Customer Scans the QR Code

A small table card sits on every table. Every guest is invited to scan it on their phone while finishing their meal — no app, no login, no friction.

Every Guest Is Invited to Review
Step 02

Every Guest Is Invited to Review

"How was your experience?" Every customer — happy or not — is invited to share an honest public review on Google. No sorting, no gating, no private detours.

Review Goes Live, AI Responds
Step 03

Review Goes Live, AI Responds

The customer is taken directly to Google to post their review. Under 60 seconds from scan to posted. The owner gets a text notification instantly and Tenably AI drafts a reply to every review — positive or negative.

The Results

From Zero to a Thriving Review Profile

This is Twisted Mac's actual experience. Within 90 days, inviting every guest to review built a steady stream of honest Google reviews.

Empty restaurant
Before Tenably AI
Day 1
0 Google reviews
No star rating on Google Maps
Invisible in "restaurants near me" searches
Losing diners to competitors daily
Delicious restaurant food
After Tenably AI
Day 90
180+ Google reviews
4.9 average rating on Google
Ranking in top results for local searches
Every review answered with an AI-drafted reply
R

"Created 9 videos from our menu photos in one afternoon. Posted to Instagram, TikTok, and Facebook automatically. And the reviews? Collecting them is effortless now — a QR code on every table invites guests to share honest feedback, and Tenably drafts a thoughtful reply to every single one. We went from zero to over 180 reviews faster than we expected."

Russell B.

Owner, Twisted Mac Restaurant — Plano, TX

Why This Works

No awkward asks. No staff training. Just a QR code that invites every guest, 24/7.

Zero Friction

Zero Friction

No app, no login. Scan, tap, review. Done while still at the table.

Every Guest Invited

Every Guest Invited

A QR code on every table invites every guest to leave an honest review — no gating, no sorting, everyone welcome.

Fully Automated

Fully Automated

No staff training. The QR code handles everything — every table, every customer, every day.

AI Responses

AI Responses

Get texted every new review. Reply "1" to approve an AI-drafted response to any review — positive or negative — right from your phone.

Get Started for Your Business

Whether you're a restaurant, salon, clinic, or any local business — set up Tenably AI's Smart Review Collection once and invite every customer to leave an honest review.

© 2026 Tenably AI. All rights reserved.

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